RIGHT OF WITHDRAWAL & RETURNS
In accordance with the provisions of art. 5 Legislative Decree 22 May 1999 n. 185 and by Legislative Decree 15 January 1992 n. 50, the right of withdrawal consists in the Customer’s right to withdraw from the Contract, returning the Products purchased with consequent reimbursement of the Price.
The right of withdrawal is the faculty of natural persons who act for purposes not directly referable to any professional activity carried out. Therefore, resellers and companies are excluded from this right.
To exercise the right of withdrawal, written communication must be sent to the following address: Boutique Bon Ton – located in Via Vittorio Emanuele III, 16/7 03039 SORA (FR), within 14 days. This communication can also be sent by e-mail to ” info@boutiquebonton.com “
To exercise the right of withdrawal it is necessary to return the purchased Products, in good condition and with the original labels not removed. The packaging of the products must be accurate, in order to safeguard the original wrappings from damage, affixing of writings or labels.
The Products must be returned to the following address: Boutique Bon Ton – located in Via Vittorio Emanuele III, 16/7 03039 SORA (FR). The refund of the purchase price will take place in approximately 30 days from receipt of the returned goods, subject to verification of the state of conservation.
The refund does not include transport costs, both those incurred for the original shipment of the goods and those for the subsequent return.
NB
To exercise the right of Withdrawal with consequent Refund, send a communication to the Email address: info@boutiquebonton.com indicating the Order number (which can be viewed from the Order Confirmation Email e.g. #1234) also indicating Name and Surname. You will be shown the return methods from which you can choose.
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